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Knowledge — Customer and Personal Service   Save Table (XLS/CSV)

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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100  90  39-4031.00 Morticians, Undertakers, and Funeral Directors
99  88  53-2031.00 Flight Attendants
98  78  29-2092.00 Hearing Aid Specialists
96  91  43-4051.03 Patient Representatives   Bright Outlook Bright Outlook  
96  90  41-3031.01 Sales Agents, Securities and Commodities Bright Outlook
96  71  39-1012.00 Slot Supervisors
95  79  13-1121.00 Meeting, Convention, and Event Planners Bright Outlook
94  81  19-1031.03 Park Naturalists
93  78  43-9041.02 Insurance Policy Processing Clerks
92  86  29-9099.01 Midwives Bright Outlook
92  72  31-9097.00 Phlebotomists
92  70  43-4181.00 Reservation and Transportation Ticket Agents and Travel Clerks
92  69  43-6013.00 Medical Secretaries Bright Outlook
92  65  11-9081.00 Lodging Managers
91  88  29-1126.00 Respiratory Therapists
91  82  41-9031.00 Sales Engineers
91  81  11-9151.00 Social and Community Service Managers
91  79  41-4011.07 Solar Sales Representatives and Assessors Bright Outlook   Green Occupation Green
91  78  39-1011.00 Gaming Supervisors
91  78  13-2072.00 Loan Officers Bright Outlook
91  74  35-3011.00 Bartenders Bright Outlook
91  73  43-3071.00 Tellers Bright Outlook
90  83  13-2071.01 Loan Counselors
90  82  41-3021.00 Insurance Sales Agents Bright Outlook
90  80  11-9071.00 Gaming Managers
90  79  49-2011.00 Computer, Automated Teller, and Office Machine Repairers
90  79  39-3012.00 Gaming and Sports Book Writers and Runners
90  79  43-2021.00 Telephone Operators
90  78  35-2013.00 Cooks, Private Household
89  92  43-5031.00 Police, Fire, and Ambulance Dispatchers

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