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Knowledge — Customer and Personal Service   Save Table (XLS/CSV)

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Sort by:  Importance Level  Code Occupation
89   92   43-5031.00 Police, Fire, and Ambulance Dispatchers
96   91   43-4051.03 Patient Representatives   Bright Outlook Bright Outlook  
88   91   29-1064.00 Obstetricians and Gynecologists
100   90   39-4031.00 Morticians, Undertakers, and Funeral Directors
96   90   41-3031.01 Sales Agents, Securities and Commodities Bright Outlook
88   89   29-2041.00 Emergency Medical Technicians and Paramedics Bright Outlook
84   89   19-3031.03 Counseling Psychologists
99   88   53-2031.00 Flight Attendants
89   87   39-4011.00 Embalmers
92   86   29-9099.01 Midwives Bright Outlook
86   86   29-1021.00 Dentists, General
86   86   29-1062.00 Family and General Practitioners
86   86   11-2031.00 Public Relations and Fundraising Managers
85   86   29-1063.00 Internists, General
83   85   33-9092.00 Lifeguards, Ski Patrol, and Other Recreational Protective Service Workers Bright Outlook
78   85   29-1171.00 Nurse Practitioners Bright Outlook
75   85   33-2022.00 Forest Fire Inspectors and Prevention Specialists
86   84   13-2081.00 Tax Examiners and Collectors, and Revenue Agents
85   84   21-1023.00 Mental Health and Substance Abuse Social Workers Bright Outlook
85   84   53-6041.00 Traffic Technicians
78   84   33-3021.03 Criminal Investigators and Special Agents
74   84   33-1021.02 Forest Fire Fighting and Prevention Supervisors
73   84   33-2021.02 Fire Investigators
71   84   33-3051.01 Police Patrol Officers Bright Outlook
69   84   29-1069.12 Urologists Bright Outlook
91   83   29-2034.00 Radiologic Technologists
90   83   13-2071.01 Loan Counselors
81   83   29-1141.02 Advanced Practice Psychiatric Nurses Bright Outlook
76   83   21-1013.00 Marriage and Family Therapists Bright Outlook
90   82   41-3021.00 Insurance Sales Agents Bright Outlook

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