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Work Activities — Resolving Conflicts and Negotiating with Others   Save Table (XLS/CSV)

Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Sort by:  Importance Level Code Occupation(hide detailed work activities)
96  91  23-1022.00 Arbitrators, Mediators, and Conciliators   Green Occupation Green
  • arbitrate personnel disputes
  • mediate or arbitrate disputes
  • organize meetings to address labor disputes
93  89  11-3121.00 Human Resources Managers
  • execute employee bargaining agreements
  • negotiate labor agreements
  • resolve personnel problems or grievances
  • resolve worker or management conflicts
93  83  41-1012.00 First-Line Supervisors of Non-Retail Sales Workers   Bright Outlook Bright Outlook  
  • resolve customer or public complaints
  • resolve or assist workers to resolve work problems
91  78  21-1021.00 Child, Family, and School Social Workers Bright Outlook
90  89  23-1011.00 Lawyers Bright Outlook
  • conduct legal hearings
  • participate in appeals hearings
90  83  21-2011.00 Clergy
88  79  13-1031.01 Claims Examiners, Property and Casualty Insurance
88  79  11-9199.08 Loss Prevention Managers Bright Outlook
87  85  11-3061.00 Purchasing Managers
  • negotiate business contracts
87  78  33-1011.00 First-Line Supervisors of Correctional Officers
  • resolve or assist workers to resolve work problems
87  75  11-9071.00 Gaming Managers
  • resolve customer or public complaints
87  75  33-3051.03 Sheriffs and Deputy Sheriffs Bright Outlook
87  74  21-1022.00 Healthcare Social Workers Bright Outlook
87  67  43-4181.00 Reservation and Transportation Ticket Agents and Travel Clerks
86  83  13-1041.03 Equal Opportunity Representatives and Officers
  • arbitrate personnel disputes
  • resolve personnel problems or grievances
  • resolve worker or management conflicts
85  87  11-1011.00 Chief Executives Bright Outlook
  • conduct legal hearings
  • negotiate business contracts
  • negotiate with federal and state agencies and other political organizations
  • resolve personnel problems or grievances
  • resolve worker or management conflicts
85  75  33-3051.01 Police Patrol Officers Bright Outlook
85  70  39-1011.00 Gaming Supervisors
  • resolve customer or public complaints
  • resolve personnel problems or grievances
84  78  33-3012.00 Correctional Officers and Jailers Bright Outlook
84  64  39-1021.01 Spa Managers Bright Outlook
83  78  23-1023.00 Judges, Magistrate Judges, and Magistrates
  • conduct legal hearings
  • mediate or arbitrate disputes
83  78  41-9022.00 Real Estate Sales Agents Bright Outlook
  • negotiate real estate sales or rental contracts
83  77  33-1012.00 First-Line Supervisors of Police and Detectives
  • resolve or assist workers to resolve work problems
  • resolve personnel problems or grievances
83  75  33-2022.00 Forest Fire Inspectors and Prevention Specialists
83  74  19-3031.01 School Psychologists
83  67  13-1041.04 Government Property Inspectors and Investigators
83  59  31-1013.00 Psychiatric Aides
82  85  11-9151.00 Social and Community Service Managers
82  79  11-9032.00 Education Administrators, Elementary and Secondary School
82  76  27-2012.03 Program Directors

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