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How do they match:
Lodging Managers
4
Alternate Occupation Titles
Guest
Services
Manager
Hotel
Operations
Manager
Motel
Operator
Rooming House
Operator
5
Tasks
Answer inquiries pertaining to hotel policies and
services
, and resolve occupants' complaints.
Arrange telephone answering
services
, deliver mail and packages, or answer questions regarding locations for eating and entertainment.
Develop and implement policies and procedures for the
operation
of a department or establishment.
Observe and monitor staff performance to ensure efficient
operations
and adherence to facility's policies and procedures.
Purchase supplies, and arrange for outside
services
, such as deliveries, laundry, maintenance and repair, and trash collection.
12
Detailed Work Activities
Collect payments for goods or
services.
Coordinate
operational
activities with external stakeholders.
Develop
operating
strategies, plans, or procedures.
Direct administrative or support
services.
Document organizational or
operational
procedures.
Interview employees,
customers
, or others to collect information.
Maintain
operational
records.
Manage guest
services.
Monitor facilities or
operational
systems.
Perform manual
service
or maintenance tasks.
Promote products,
services
, or programs.
Resolve
customer
complaints or problems.
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Related Activities
Soft Skills
Technology Skills
O*NET Data
Abilities
Interests
Knowledge
Skills (Basic)
Skills (Cross-Functional)
Work Activities
Work Context
Work Styles
Work Values
Crosswalks
Military
Education
Occupation Handbook
SOC
DOT
RAPIDS
ESCO
Sites
My Next Move
Mi Próximo Paso
My Next Move for Veterans
Resource Center
O*NET Web Services
Code Connector
Partner sites
Data Collection Program
U.S. Department of Labor
Related Sites
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Creative Commons CC-BY
License
How do they match: 11-9081.00 - Lodging Managers
by
U.S. Department of Labor, Employment and Training Administration
is licensed under a
Creative Commons Attribution 4.0 International License
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Site updated April 30, 2024
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