How do they match: Claims Adjusters, Examiners, and Investigators

  • Adjustment Clerk

  • Analyze information gathered by investigation and report findings and recommendations.
  • Communicate with former associates to verify employment record or to obtain background information regarding persons or businesses applying for credit.
  • Communicate with reinsurance brokers to obtain information necessary for processing claims.
  • Contact or interview claimants, doctors, medical specialists, or employers to get additional information.
  • Examine claims forms and other records to determine insurance coverage.
  • Maintain claim files, such as records of settled claims and an inventory of claims requiring detailed analysis.
  • Obtain credit information from banks and other credit services.
  • Review police reports, medical treatment records, medical bills, or physical property damage to determine the extent of liability.

  • Apply information technology to solve business or other applied problems.
  • Calculate data to inform organizational operations.
  • Examine financial records.
  • Gather financial records.
  • Maintain data in information systems or databases.
  • Meet with individuals involved in legal processes to provide information and clarify issues.
  • Present business-related information to audiences.
  • Report information to managers or other personnel.
  • Verify accuracy of records.