How do they match: Claims Adjusters, Examiners, and Investigators

  • Customer Care Specialist
  • Medical Claims Analyst
  • Medical Claims Examiner
  • Medical Claims Specialist
  • Claims Service Adjustor
  • Claims Service Specialist

  • Supervise claims adjusters to ensure that adjusters have followed proper methods.
  • Contact or interview claimants, doctors, medical specialists, or employers to get additional information.
  • Obtain credit information from banks and other credit services.
  • Resolve complex, severe exposure claims, using high service oriented file handling.
  • Review police reports, medical treatment records, medical bills, or physical property damage to determine the extent of liability.

  • Supervise employees.
  • Estimate costs of goods or services.
  • Resolve customer complaints or problems.