How do they match: Online Merchants

  • E-Commerce Clerk
  • E-Commerce Sales Clerk

  • Compose descriptions of merchandise for posting to online storefront, auction sites, or other shopping Web sites.
  • Correspond with online customers via electronic mail, telephone, or other electronic messaging to address questions or complaints about products, policies, or shipping methods.
  • Deliver e-mail confirmation of completed transactions and shipment.
  • Promote products in online communities through weblog or discussion-forum postings, e-mail marketing programs, or online advertising.