How do they match: Loan Officers

  • Financial Assistance Advisor
  • Financial Assistance Specialist
  • Financial Aid Administrator
  • Loan Administrator

  • Assist in selection of financial award candidates using electronic databases to certify loan eligibility.
  • Contact applicants or creditors to resolve questions about applications or to assist with completion of paperwork.
  • Contact borrowers with delinquent accounts to obtain payment in full or to negotiate repayment plans.
  • Inform individuals and groups about the financial assistance available to college or university students.
  • Maintain and review account records, updating and recategorizing them according to status changes.
  • Prepare reports to send to customers whose accounts are delinquent, and forward irreconcilable accounts for collector action.
  • Review accounts to determine write-offs for collection agencies.