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How do they match:
Loan Officers
3
Alternate Occupation Titles
Personal
Banking Officer
Personal
Loan Specialist
Commercial
Relationship
Manager
7
Tasks
Counsel clients on
personal
and family financial problems, such as excessive spending or borrowing of funds.
Explain to
customers
the different types of loans and credit options that are available, as well as the terms of those services.
Handle
customer
complaints and take appropriate action to resolve them.
Market bank products to individuals and firms, promoting bank services that may meet
customers
' needs.
Prepare reports to send to
customers
whose accounts are delinquent, and forward irreconcilable accounts for collector action.
Stay abreast of new types of loans and other financial services and products to better meet
customers
' needs.
Supervise loan
personnel.
2
Detailed Work Activities
Correspond with
customers
to answer questions or resolve complaints.
Recommend products or services to
customers.
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Related Activities
Soft Skills
Technology Skills
O*NET Data
Abilities
Interests
Knowledge
Skills (Basic)
Skills (Cross-Functional)
Work Activities
Work Context
Work Styles
Work Values
Crosswalks
Military
Education
Occupation Handbook
SOC
DOT
RAPIDS
ESCO
Sites
My Next Move
Mi Próximo Paso
My Next Move for Veterans
Resource Center
O*NET Web Services
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Partner sites
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U.S. Department of Labor
Related Sites
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Creative Commons CC-BY
License
How do they match: 13-2072.00 - Loan Officers
by
U.S. Department of Labor, Employment and Training Administration
is licensed under a
Creative Commons Attribution 4.0 International License
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Site updated April 30, 2024
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