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How do they match:
Computer User Support Specialists
44
Alternate Occupation Titles
Service
Desk Analyst
Technical
Services
Specialist
Technical
Account Manager
Technical
Support
Technician
Technical
Support Analyst
Technical
Support Call Center Rep
Technical
Support Call Center Representative
Technical
Support Engineer
Technical
Support Manager
Technical
Support Rep
Technical
Support Representative
Technical
Support Specialist
Technical
Support Tech
Application Customer
Service
Representative
Computer
Technical
Specialist
Computer
Technician
Computer Hardware
Technician
Computer Operations
Technician
Computer Support
Technician
Computer Systems
Technician
Customer
Service
Technician
Customer
Service
Tech
Desktop
Technician
Desktop Support
Technician
Education
Technician
Field
Service
Technician
Field
Service
Tech
Help Desk
Technician
Information Systems
Technician
Information Technology
Technician
Information Technology Help Desk
Technician
Information Technology Support
Technician
Maintenance
Technician
Micro Computer
Technician
Network
Technician
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Technician
Networking
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Personal Computer
Technician
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Sales Support
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Support
Technician
1
O*NET-SOC Description
Provide
technical
assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware
and
software, including printing, installation, word processing, electronic mail,
and
operating systems.
3
Tasks
Read
technical
manuals, confer with users, or conduct computer diagnostics to investigate
and
resolve problems or to provide
technical
assistance
and
support.
Read trade magazines
and
technical
manuals, or attend conferences
and
seminars to maintain knowledge of hardware
and
software.
Refer major hardware or software problems or defective products to vendors or
technicians
for
service.
2
Detailed Work Activities
Provide
technical
support for software maintenance or use.
Read documents to gather
technical
information.
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All Occupations
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Professional Associations
Related Activities
Soft Skills
Technology Skills
O*NET Data
Abilities
Interests
Knowledge
Skills (Basic)
Skills (Cross-Functional)
Work Activities
Work Context
Work Styles
Work Values
Crosswalks
Military
Education
Occupation Handbook
SOC
DOT
RAPIDS
ESCO
Sites
My Next Move
Mi Próximo Paso
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Resource Center
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Code Connector
Partner sites
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U.S. Department of Labor
Related Sites
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How do they match: 15-1232.00 - Computer User Support Specialists
by
U.S. Department of Labor, Employment and Training Administration
is licensed under a
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Site updated April 30, 2024
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