How do they match: Computer User Support Specialists

  • Systems Admin
  • Systems Administrator
  • Application Support Engineer
  • Computer System Tech
  • Computer Systems Specialist
  • Computer Systems Technician
  • Desktop Support Engineer
  • IT Support Engineer
  • Information Systems Analyst
  • Information Systems Technician
  • Information Technology Support Engineer
  • Operating Systems Specialist
  • PC Systems Coordinator
  • PC Installation Engineer
  • Personal Computer Systems Coordinator
  • Personal Computer Installation Engineer
  • Product Support Engineer
  • Support Engineer
  • Technical Support Engineer

  • Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

  • Confer with staff, users, and management to establish requirements for new systems or modifications.
  • Enter commands and observe system functioning to verify correct operations and detect errors.
  • Oversee the daily performance of computer systems.
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.

  • Monitor computer system performance to ensure proper operation.
  • Recommend changes to improve computer or information systems.