How do they match: Computer User Support Specialists

  • Help Desk Operator
  • Help Desk Analyst
  • Help Desk Coordinator
  • Help Desk Manager
  • Help Desk Rep
  • Help Desk Representative
  • Help Desk Specialist
  • Help Desk Support Manager
  • Help Desk Support Specialist
  • Help Desk Tech
  • Help Desk Technician
  • IT Help Desk Tech
  • IT Analyst
  • IT Associate
  • IT Consultant
  • IT Generalist
  • IT Manager
  • IT Specialist
  • IT Support Analyst
  • IT Support Engineer
  • IT Support Specialist
  • IT Support Tech
  • IT Tech
  • Desktop Analyst
  • Desktop Support Analyst
  • Desktop Support Engineer
  • Desktop Support Specialist
  • Desktop Support Tech
  • Desktop Support Technician
  • Desktop Tech
  • Desktop Technician
  • Operating Systems Specialist
  • Operations Support Tech
  • Operations Support Technician
  • Computer Help Desk Rep
  • Computer Help Desk Representative
  • Computer Help Desk Specialist
  • Computer Operations Tech
  • Computer Operations Technician
  • Computer Operator
  • Information Technology Help Desk Technician
  • Network Control Operator
  • Network Control Operators Supervisor
  • Service Desk Analyst

  • Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

  • Answer user inquiries regarding computer software or hardware operation to resolve problems.
  • Enter commands and observe system functioning to verify correct operations and detect errors.
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.

  • Document operational activities.
  • Monitor computer system performance to ensure proper operation.