How do they match: Computer User Support Specialists

  • Information Systems Technician
  • Information Systems Analyst
  • Information Technology Technician
  • Information Technology Analyst
  • Information Technology Associate
  • Information Technology Consultant
  • Information Technology Generalist
  • Information Technology Help Desk Technician
  • Information Technology Manager
  • Information Technology Specialist
  • Information Technology Support Technician
  • Information Technology Support Analyst
  • Information Technology Support Engineer
  • Information Technology Support Specialist
  • Technical Account Manager
  • Technical Services Specialist
  • Technical Support Technician
  • Technical Support Analyst
  • Technical Support Call Center Rep
  • Technical Support Call Center Representative
  • Technical Support Engineer
  • Technical Support Manager
  • Technical Support Rep
  • Technical Support Representative
  • Technical Support Specialist
  • Technical Support Tech
  • Computer Technical Specialist
  • Computer Technician
  • Computer Hardware Technician
  • Computer Operations Technician
  • Computer Support Technician
  • Computer Systems Technician
  • Customer Service Technician
  • Desktop Technician
  • Desktop Support Technician
  • Education Technician
  • Field Service Technician
  • Help Desk Technician
  • Maintenance Technician
  • Micro Computer Technician
  • Network Technician
  • Network Support Technician
  • Networking Technician
  • Office Automation Technician
  • Operations Support Technician
  • Personal Computer Technician
  • Personal Computer Support Technician
  • Printer Technician
  • Sales Support Technician
  • Support Technician

  • Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

  • Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
  • Read trade magazines and technical manuals, or attend conferences and seminars to maintain knowledge of hardware and software.
  • Refer major hardware or software problems or defective products to vendors or technicians for service.

  • Collaborate with others to resolve information technology issues.
  • Conduct research to gain information about products or processes.
  • Provide technical support for software maintenance or use.
  • Read documents to gather technical information.
  • Recommend changes to improve computer or information systems.
  • Supervise information technology personnel.