How do they match: Computer User Support Specialists

  • Office Automation Tech
  • Office Automation Technician
  • Printer Tech
  • Printer Technician

  • Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
  • Conduct office automation feasibility studies, including workflow analysis, space design, or cost comparison analysis.