How do they match: Computer User Support Specialists

  • Office Automation Tech
  • Office Automation Technician
  • Computer Lab Assistant
  • Computer Laboratory Assistant
  • LAN Admin
  • Library Assistant
  • Local Area Network Administrator
  • Network Admin
  • Network Administrator
  • Systems Admin
  • Systems Administrator

  • Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

  • Conduct office automation feasibility studies, including workflow analysis, space design, or cost comparison analysis.
  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.