How do they match: Computer User Support Specialists

  • Operating Systems Specialist
  • Operations Support Tech
  • Operations Support Technician
  • Applications Analyst
  • Computer Operations Tech
  • Computer Operations Technician
  • Computer Operator
  • Customer Support Analyst
  • Desktop Analyst
  • Desktop Support Analyst
  • Help Desk Operator
  • Help Desk Analyst
  • IS Analyst
  • IT Analyst
  • IT Support Analyst
  • Information Systems Analyst
  • Information Technology Analyst
  • Information Technology Support Analyst
  • LAN Applications Support Analyst
  • Local Area Network Applications Support Analyst
  • Network Control Operator
  • Network Control Operators Supervisor
  • Service Desk Analyst
  • Technical Support Analyst
  • User Support Analyst
  • User Support Analyst Supervisor

  • Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

  • Answer user inquiries regarding computer software or hardware operation to resolve problems.
  • Enter commands and observe system functioning to verify correct operations and detect errors.
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.

  • Conduct research to gain information about products or processes.
  • Document operational activities.
  • Monitor computer system performance to ensure proper operation.