How do they match: Computer User Support Specialists

  • Operating Systems Specialist
  • Operations Support Tech
  • Operations Support Technician
  • Systems Admin
  • Systems Administrator
  • Computer Operations Tech
  • Computer Operations Technician
  • Computer Operator
  • Computer System Tech
  • Computer Systems Specialist
  • Computer Systems Technician
  • Help Desk Operator
  • Information Systems Analyst
  • Information Systems Technician
  • Network Control Operator
  • Network Control Operators Supervisor
  • PC Systems Coordinator
  • Personal Computer Systems Coordinator

  • Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

  • Answer user inquiries regarding computer software or hardware operation to resolve problems.
  • Confer with staff, users, and management to establish requirements for new systems or modifications.
  • Enter commands and observe system functioning to verify correct operations and detect errors.
  • Oversee the daily performance of computer systems.
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.

  • Document operational activities.
  • Monitor computer system performance to ensure proper operation.
  • Recommend changes to improve computer or information systems.