How do they match: Computer User Support Specialists

  • Electronic Data Processing Auditor
  • Work Station Support Specialist
  • Automatic Data Processing Customer Liaison

  • Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

  • Hire, supervise, and direct workers engaged in special project work, problem-solving, monitoring, and installation of data communication equipment and software.
  • Inspect equipment and read order sheets to prepare for delivery to users.
  • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.

  • Conduct research to gain information about products or processes.
  • Teach others to use computer equipment or hardware.