How do they match: Computer User Support Specialists

  • Work Station Support Specialist
  • Computer Lab Assistant
  • Computer Laboratory Assistant
  • Library Assistant

  • Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

  • Hire, supervise, and direct workers engaged in special project work, problem-solving, monitoring, and installation of data communication equipment and software.
  • Inspect equipment and read order sheets to prepare for delivery to users.
  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.