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How do they match:
Computer User Support Specialists
1
O*NET-SOC Title
Computer
User Support Specialists
67
Alternate Occupation Titles
Computer
Technical
Specialist
Computer
Technician
Computer
Customer Support Specialist
Computer
Hardware
Technician
Computer
Hardware Tech
Computer
Help Desk Rep
Computer
Help Desk Representative
Computer
Help Desk Specialist
Computer
Instructor
Computer
Lab Assistant
Computer
Laboratory Assistant
Computer
Operations
Technician
Computer
Operations Tech
Computer
Operator
Computer
Specialist
Computer
Support
Technician
Computer
Support Specialist
Computer
Support Tech
Computer
System Tech
Computer
Systems
Technician
Computer
Systems Specialist
Computer
Tech
Computer
Technologist
Computer
Technology Instructor
Computer
Trainer
Technical
Account Manager
Technical
Services Specialist
Technical
Support
Technician
Technical
Support Analyst
Technical
Support Call Center Rep
Technical
Support Call Center Representative
Technical
Support Engineer
Technical
Support Manager
Technical
Support Rep
Technical
Support Representative
Technical
Support Specialist
Technical
Support Tech
Customer Service
Technician
Desktop
Technician
Desktop Support
Technician
Education
Technician
Field Service
Technician
Help Desk
Technician
Information Systems
Technician
Information Technology
Technician
Information Technology Help Desk
Technician
Information Technology Support
Technician
Maintenance
Technician
Micro
Computer
Technician
Micro
Computer
Specialist
Micro
Computer
Support Specialist
Micro
Computer
Tech
Network
Technician
Network Support
Technician
Networking
Technician
Office Automation
Technician
Operations Support
Technician
Personal
Computer
Technician
Personal
Computer
Consultant
Personal
Computer
Installation Engineer
Personal
Computer
Specialist
Personal
Computer
Support
Technician
Personal
Computer
Support Specialist
Personal
Computer
Systems Coordinator
Printer
Technician
Sales Support
Technician
Support
Technician
1
O*NET-SOC Description
Provide
technical
assistance to
computer
users. Answer questions or resolve
computer
problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of
computer
hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
5
Tasks
Answer user inquiries regarding
computer
software or hardware operation to resolve problems.
Oversee the daily performance of
computer
systems.
Read
technical
manuals, confer with users, or conduct
computer
diagnostics to investigate and resolve problems or to provide
technical
assistance and support.
Read trade magazines and
technical
manuals, or attend conferences and seminars to maintain knowledge of hardware and software.
Refer major hardware or software problems or defective products to vendors or
technicians
for service.
12
Detailed Work Activities
Install
computer
hardware.
Install
computer
software.
Maintain
computer
hardware.
Monitor
computer
system performance to ensure proper operation.
Provide
technical
support for software maintenance or use.
Provide recommendations to others about
computer
hardware.
Read documents to gather
technical
information.
Recommend changes to improve
computer
or information systems.
Resolve
computer
software problems.
Teach others to use
computer
equipment or hardware.
Test
computer
hardware performance.
Train others in
computer
interface or software use.
Type a title or code for matches
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Search for keyword results
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Help
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Find Occupations
Bright Outlook
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Soft Skills
Technology Skills
O*NET Data
Abilities
Interests
Knowledge
Skills (Basic)
Skills (Cross-Functional)
Work Activities
Work Context
Work Styles
Work Values
Crosswalks
Military
Education
Occupation Handbook
SOC
DOT
RAPIDS
ESCO
Sites
My Next Move
Mi Próximo Paso
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Resource Center
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Code Connector
Partner sites
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U.S. Department of Labor
Related Sites
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How do they match: 15-1232.00 - Computer User Support Specialists
by
U.S. Department of Labor, Employment and Training Administration
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