How do they match: Computer User Support Specialists

  • Application Support Engineer
  • Call Center Manager
  • Computer Lab Assistant
  • Computer Laboratory Assistant
  • Desktop Support Engineer
  • Help Desk Manager
  • Help Desk Support Manager
  • IT Manager
  • IT Support Engineer
  • Information Technology Manager
  • Information Technology Support Engineer
  • Library Assistant
  • PC Installation Engineer
  • Personal Computer Installation Engineer
  • Product Support Engineer
  • Support Engineer
  • Technical Account Manager
  • Technical Support Manager
  • Technical Support Engineer

  • Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

  • Confer with staff, users, and management to establish requirements for new systems or modifications.
  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
  • Read trade magazines and technical manuals, or attend conferences and seminars to maintain knowledge of hardware and software.