How do they match: Computer User Support Specialists

  • Computer User Support Specialists

  • Application CSR
  • Application Customer Service Representative
  • Application Support Engineer
  • Applications Analyst
  • Computer Customer Support Specialist
  • Computer Hardware Tech
  • Computer Hardware Technician
  • Computer Help Desk Rep
  • Computer Help Desk Representative
  • Computer Help Desk Specialist
  • Computer Instructor
  • Computer Lab Assistant
  • Computer Laboratory Assistant
  • Computer Operations Tech
  • Computer Operations Technician
  • Computer Operator
  • Computer Specialist
  • Computer Support Specialist
  • Computer Support Tech
  • Computer Support Technician
  • Computer System Tech
  • Computer Systems Specialist
  • Computer Systems Technician
  • Computer Tech
  • Computer Technical Specialist
  • Computer Technician
  • Computer Technologist
  • Computer Technology Instructor
  • Computer Trainer
  • Software Installer
  • Software Trainer
  • Desktop Support Engineer
  • IT Support Engineer
  • Information Technology Support Engineer
  • LAN Applications Support Analyst
  • Local Area Network Applications Support Analyst
  • Micro Computer Specialist
  • Micro Computer Support Specialist
  • Micro Computer Tech
  • Micro Computer Technician
  • PC Installation Engineer
  • Personal Computer Consultant
  • Personal Computer Installation Engineer
  • Personal Computer Specialist
  • Personal Computer Support Specialist
  • Personal Computer Support Technician
  • Personal Computer Systems Coordinator
  • Personal Computer Technician
  • Product Support Engineer
  • Support Engineer
  • Technical Support Engineer

  • Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

  • Answer user inquiries regarding computer software or hardware operation to resolve problems.
  • Develop training materials and procedures, or train users in the proper use of hardware or software.
  • Hire, supervise, and direct workers engaged in special project work, problem-solving, monitoring, and installation of data communication equipment and software.
  • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
  • Oversee the daily performance of computer systems.
  • Prepare evaluations of software or hardware, and recommend improvements or upgrades.
  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
  • Read trade magazines and technical manuals, or attend conferences and seminars to maintain knowledge of hardware and software.
  • Refer major hardware or software problems or defective products to vendors or technicians for service.
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.

  • Evaluate utility of software or hardware technologies.
  • Install computer software.
  • Install computer hardware.
  • Maintain computer hardware.
  • Modify software programs to improve performance.
  • Monitor computer system performance to ensure proper operation.
  • Provide recommendations to others about computer hardware.
  • Provide technical support for software maintenance or use.
  • Recommend changes to improve computer or information systems.
  • Resolve computer software problems.
  • Teach others to use computer equipment or hardware.
  • Test computer hardware performance.
  • Test software performance.
  • Train others in computer interface or software use.