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How do they match:
Computer User Support Specialists
1
O*NET-SOC Title
Computer
User
Support
Specialists
106
Alternate Occupation Titles
Computer
Technical
Specialist
Computer
Technician
Computer
Support
Technician
Computer
Support
Specialist
Computer
Support
Tech
Computer
Customer
Support
Specialist
Computer
Hardware
Technician
Computer
Hardware Tech
Computer
Help Desk Rep
Computer
Help Desk Representative
Computer
Help Desk Specialist
Computer
Instructor
Computer
Lab Assistant
Computer
Laboratory Assistant
Computer
Operations
Technician
Computer
Operations Tech
Computer
Operator
Computer
Specialist
Computer
System Tech
Computer
Systems
Technician
Computer
Systems Specialist
Computer
Tech
Computer
Technologist
Computer
Technology Instructor
Computer
Trainer
Technical
Support
Technician
Technical
Support
Analyst
Technical
Support
Call Center Rep
Technical
Support
Call Center Representative
Technical
Support
Engineer
Technical
Support
Manager
Technical
Support
Rep
Technical
Support
Representative
Technical
Support
Specialist
Technical
Support
Tech
Technical
Account Manager
Technical
Services Specialist
Support
Technician
Support
Engineer
Support
Specialist
Support
Tech
Application
Support
Engineer
Call Center
Support
Rep
Call Center
Support
Representative
Customer
Support
Analyst
Customer
Support
Rep
Customer
Support
Representative
Customer
Support
Specialist
Customer Service
Technician
Desktop
Technician
Desktop
Support
Technician
Desktop
Support
Analyst
Desktop
Support
Engineer
Desktop
Support
Specialist
Desktop
Support
Tech
Education
Technician
End User
Support
Specialist
Field Service
Technician
Help Desk
Technician
Help Desk
Support
Manager
Help Desk
Support
Specialist
IT
Support
Analyst
IT
Support
Engineer
IT
Support
Specialist
IT
Support
Tech
Information Systems
Technician
Information Technology
Technician
Information Technology
Support
Technician
Information Technology
Support
Analyst
Information Technology
Support
Engineer
Information Technology
Support
Specialist
Information Technology Help Desk
Technician
LAN Applications
Support
Analyst
Local Area Network Applications
Support
Analyst
Maintenance
Technician
Micro
Computer
Technician
Micro
Computer
Support
Specialist
Micro
Computer
Specialist
Micro
Computer
Tech
Network
Technician
Network
Support
Technician
Network
Support
Specialist
Network
Support
Tech
Networking
Technician
Office Automation
Technician
Operations
Support
Technician
Operations
Support
Tech
PC
Support
Specialist
PC
Support
Tech
Personal
Computer
Technician
Personal
Computer
Support
Technician
Personal
Computer
Support
Specialist
Personal
Computer
Consultant
Personal
Computer
Installation Engineer
Personal
Computer
Specialist
Personal
Computer
Systems Coordinator
Printer
Technician
Product
Support
Consultant
Product
Support
Engineer
Product
Support
Specialist
Sales
Support
Technician
Sales
Support
Tech
User
Support
Analyst
User
Support
Analyst Supervisor
User
Support
Specialist
Work Station
Support
Specialist
1
O*NET-SOC Description
Provide
technical
assistance to
computer
users. Answer questions or resolve
computer
problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of
computer
hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
5
Tasks
Answer user inquiries regarding
computer
software or hardware operation to resolve problems.
Oversee the daily performance of
computer
systems.
Read
technical
manuals, confer with users, or conduct
computer
diagnostics to investigate and resolve problems or to provide
technical
assistance and
support.
Read trade magazines and
technical
manuals, or attend conferences and seminars to maintain knowledge of hardware and software.
Refer major hardware or software problems or defective products to vendors or
technicians
for service.
12
Detailed Work Activities
Install
computer
hardware.
Install
computer
software.
Maintain
computer
hardware.
Monitor
computer
system performance to ensure proper operation.
Provide
technical
support
for software maintenance or use.
Provide recommendations to others about
computer
hardware.
Read documents to gather
technical
information.
Recommend changes to improve
computer
or information systems.
Resolve
computer
software problems.
Teach others to use
computer
equipment or hardware.
Test
computer
hardware performance.
Train others in
computer
interface or software use.
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Search for keyword results
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Help
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Related Sites
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Find Occupations
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Related Activities
Soft Skills
Technology Skills
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Abilities
Interests
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Skills (Basic)
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Work Context
Work Styles
Work Values
Crosswalks
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DOT
RAPIDS
ESCO
Sites
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Mi Próximo Paso
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U.S. Department of Labor
Related Sites
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How do they match: 15-1232.00 - Computer User Support Specialists
by
U.S. Department of Labor, Employment and Training Administration
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