How do they match: Computer User Support Specialists

  • Customer Service Tech
  • Customer Service Technician
  • Customer Liaison
  • Customer Support Analyst
  • Customer Support Rep
  • Customer Support Representative
  • Customer Support Specialist
  • Service Desk Analyst
  • ADP Customer Liaison
  • Application Customer Service Representative
  • Automatic Data Processing Customer Liaison
  • Computer Customer Support Specialist
  • Computer Lab Assistant
  • Computer Laboratory Assistant
  • Field Service Tech
  • Field Service Technician
  • Library Assistant
  • Technical Services Specialist

  • Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

  • Modify and customize commercial programs for internal needs.
  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
  • Refer major hardware or software problems or defective products to vendors or technicians for service.