How do they match: Computer User Support Specialists

  • Electronic Data Processing Auditor
  • Service Desk Analyst
  • Personal Computer Consultant
  • Personal Computer Installation Engineer
  • Personal Computer Specialist
  • Personal Computer Support Specialist
  • Personal Computer Support Technician
  • Personal Computer Systems Coordinator
  • Personal Computer Technician
  • Application Customer Service Representative
  • Customer Service Tech
  • Customer Service Technician
  • Field Service Tech
  • Field Service Technician
  • Technical Services Specialist

  • Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

  • Hire, supervise, and direct workers engaged in special project work, problem-solving, monitoring, and installation of data communication equipment and software.
  • Inspect equipment and read order sheets to prepare for delivery to users.
  • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
  • Refer major hardware or software problems or defective products to vendors or technicians for service.
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.

  • Supervise information technology personnel.
  • Teach others to use computer equipment or hardware.