How do they match: Computer User Support Specialists

  • Electronic Data Processing Auditor
  • Product Support Engineer
  • Product Support Consultant
  • Product Support Specialist
  • Application Support Engineer
  • Desktop Support Engineer
  • IT Support Engineer
  • Information Technology Support Engineer
  • PC Installation Engineer
  • Personal Computer Installation Engineer
  • Support Engineer
  • Technical Support Engineer

  • Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

  • Refer major hardware or software problems or defective products to vendors or technicians for service.

  • Conduct research to gain information about products or processes.