How do they match: Computer User Support Specialists

  • Information Systems Analyst
  • Information Systems Technician
  • Information Technology Analyst
  • Information Technology Associate
  • Information Technology Consultant
  • Information Technology Generalist
  • Information Technology Help Desk Technician
  • Information Technology Manager
  • Information Technology Specialist
  • Information Technology Support Analyst
  • Information Technology Support Engineer
  • Information Technology Support Specialist
  • Information Technology Support Technician
  • Information Technology Technician
  • Systems Admin
  • Systems Administrator
  • Computer System Tech
  • Computer Systems Specialist
  • Computer Systems Technician
  • Operating Systems Specialist
  • PC Systems Coordinator
  • Personal Computer Systems Coordinator

  • Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

  • Confer with staff, users, and management to establish requirements for new systems or modifications.
  • Enter commands and observe system functioning to verify correct operations and detect errors.
  • Oversee the daily performance of computer systems.
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.

  • Collaborate with others to resolve information technology issues.
  • Conduct research to gain information about products or processes.
  • Monitor computer system performance to ensure proper operation.
  • Read documents to gather technical information.
  • Recommend changes to improve computer or information systems.
  • Supervise information technology personnel.