How do they match: Telecommunications Engineering Specialists

  • Use computer-aided design (CAD) software to prepare or evaluate network diagrams, floor plans, or site configurations for existing facilities, renovations, or new systems.
  • Consult with users, administrators, and engineers to identify business and technical requirements for proposed system modifications or technology purchases.
  • Develop, maintain, or implement telecommunications disaster recovery plans to ensure business continuity.
  • Document user support activity, such as system problems, corrective actions, resolution status, and completed equipment installations.
  • Document procedures for hardware and software installation and use.
  • Instruct in use of voice, video, and data communications systems.
  • Manage user access to systems and equipment through account management and password administration.
  • Provide user support by diagnosing network and device problems and implementing technical or procedural solutions.
  • Work with personnel and facilities management staff to install, remove, or relocate user connectivity equipment and devices.

  • Maintain contingency plans for disaster recovery.
  • Teach others to use computer equipment or hardware.