How do they match: Patient Representatives

  • Case Manager
  • Patient Resource Coordinator
  • Patient Resource Worker
  • Patient Resources Agent
  • Patient Relations Manager
  • Patient Services Assistant

  • Assist patients in obtaining services, understanding policies and making health care decisions.

  • Identify and share research, recommendations, or other information regarding legal liabilities, risk management, or quality of care.
  • Maintain knowledge of community services and resources available to patients.
  • Refer patients to appropriate health care services or resources.

  • Instruct patients in the use of assistive equipment.