How do they match: Patient Representatives

  • Intake Specialist
  • Patient Resource Coordinator
  • Patient Resource Worker
  • Patient Resources Agent
  • Patient Relations Coordinator
  • Patient Relations Manager
  • Patient Relations Representative
  • Patient Access Specialist
  • Patient Service Specialist
  • Patient Services Specialist

  • Interview patients or their representatives to identify problems relating to care.
  • Maintain knowledge of community services and resources available to patients.
  • Provide consultation or training to volunteers or staff on topics, such as guest relations, patients' rights, or medical issues.
  • Refer patients to appropriate health care services or resources.

  • Train personnel.
  • Maintain current knowledge related to work activities.