How do they match: Patient Representatives

  • Healthcare Registrar

  • Assist patients in obtaining services, understanding policies and making health care decisions.

  • Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies.
  • Develop and distribute newsletters, brochures, or other printed materials to share information with patients or medical staff.
  • Explain policies, procedures, or services to patients using medical or administrative knowledge.
  • Identify and share research, recommendations, or other information regarding legal liabilities, risk management, or quality of care.
  • Investigate and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution.
  • Provide consultation or training to volunteers or staff on topics, such as guest relations, patients' rights, or medical issues.
  • Refer patients to appropriate health care services or resources.
  • Teach patients to use home health care equipment.

  • Analyze financial information.
  • Interview employees, customers, or others to collect information.
  • Prepare informational or reference materials.
  • Prepare research or technical reports.
  • Provide information to coworkers.