How do they match: Patient Representatives

  • Case Manager
  • Patient Relations Manager
  • Patient Relations Coordinator
  • Patient Relations Representative

  • Identify and share research, recommendations, or other information regarding legal liabilities, risk management, or quality of care.
  • Interview patients or their representatives to identify problems relating to care.
  • Provide consultation or training to volunteers or staff on topics, such as guest relations, patients' rights, or medical issues.

  • Maintain current knowledge related to work activities.