How do they match: First-Line Supervisors of Food Preparation and Serving Workers

  • Conduct meetings and collaborate with other personnel for menu planning, serving arrangements, and related details.
  • Control inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel.
  • Perform personnel actions, such as hiring and firing staff, providing employee orientation and training, and conducting supervisory activities, such as creating work schedules or organizing employee time sheets.
  • Record production, operational, and personnel data on specified forms.
  • Resolve customer complaints regarding food service.

  • Assist customers with seating arrangements.
  • Communicate with customers to resolve complaints or ensure satisfaction.
  • Present food or beverage information or menus to customers.
  • Process customer bills or payments.
  • Train food preparation or food service personnel.