How do they match: Fast Food and Counter Workers

  • Counter Person
  • Dish Up Person
  • Line Person

  • Perform duties such as taking orders and serving food and beverages. Serve customers at counter or from a steam table. May take payment. May prepare food and beverages.

  • Accept payment from customers, and make change as necessary.
  • Add relishes and garnishes to food orders, according to instructions.
  • Communicate with customers regarding orders, comments, and complaints.
  • Notify kitchen personnel of shortages or special orders.
  • Perform personnel activities, such as supervising and training employees.
  • Request and record customer orders, and compute bills, using cash registers, multi-counting machines, or pencil and paper.
  • Serve customers in eating places that specialize in fast service and inexpensive carry-out food.
  • Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars.
  • Take customers' orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders.

  • Communicate dining or order details to kitchen personnel.
  • Communicate with customers to resolve complaints or ensure satisfaction.
  • Process customer bills or payments.
  • Take customer orders.
  • Train food preparation or food service personnel.