How do they match: First-Line Supervisors of Personal Service Workers

  • Supervise and coordinate activities of personal service workers.

  • Direct or coordinate the activities of workers, such as hotel staff or hair stylists.
  • Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.
  • Meet with managers or other supervisors to stay informed of changes affecting operations.
  • Take disciplinary action to address performance problems.
  • Train workers in proper operational procedures and functions and explain company policies.

  • Investigate work related complaints to determine corrective actions.
  • Maintain knowledge of business operations.
  • Perform human resources activities.