How do they match: First-Line Supervisors of Personal Service Workers

  • Care Guide
  • Child Care Worker Supervisor
  • Direct Care Supervisor
  • Home Care Coordinator
  • Resident Care Coordinator
  • Resident Care Supervisor
  • Residential Care Facility Manager

  • Apply customer feedback to service improvement efforts.
  • Direct marketing, advertising, or other customer recruitment efforts.
  • Resolve customer complaints regarding worker performance or services rendered.

  • Resolve customer complaints or problems.