How do they match: First-Line Supervisors of Personal Service Workers

  • First-Line Supervisors of Personal Service Workers

  • Supervise and coordinate activities of personal service workers.

  • Apply customer feedback to service improvement efforts.
  • Direct marketing, advertising, or other customer recruitment efforts.
  • Resolve customer complaints regarding worker performance or services rendered.

  • Investigate work related complaints to determine corrective actions.
  • Report information to managers or other personnel.
  • Resolve customer complaints or problems.