How do they match: First-Line Supervisors of Personal Service Workers

  • Recruit and hire staff members.
  • Direct marketing, advertising, or other customer recruitment efforts.
  • Inform management about problems, such as employee disputes.
  • Investigate employee complaints and resolve problems following management rules and regulations.

  • Assign duties or work schedules to employees.
  • Evaluate employee performance.
  • Prepare employee work schedules.