How do they match: First-Line Supervisors of Retail Sales Workers

  • Stock Manager

  • Estimate consumer demand and determine the types and amounts of goods to be sold.
  • Inventory stock and reorder when inventory drops to a specified level.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.

  • Answer customer questions about goods or services.
  • Purchase stocks of merchandise or supplies.