How do they match: First-Line Supervisors of Retail Sales Workers

  • Retail Operation Specialist

  • Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.

  • Establish credit policies and operating procedures.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.

  • Authorize financial actions.
  • Establish operational policies.
  • Monitor sales activities.
  • Prepare operational budgets.