How do they match: First-Line Supervisors of Retail Sales Workers

  • Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.

  • Examine products purchased for resale or received for storage to assess the condition of each product or item.
  • Keep records of purchases, sales, and requisitions.
  • Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.

  • Purchase stocks of merchandise or supplies.