How do they match: First-Line Supervisors of Office and Administrative Support Workers

  • First-Line Supervisors of Office and Administrative Support Workers

  • Administrative Assistant
  • Administrative Assistant to the Dean
  • Administrative Coordinator
  • Administrative Officer
  • Administrative Supervisor
  • Accounting Administrator
  • Billing Administrator
  • Customer Service Administrator
  • Inventory Administrator
  • Payroll Administrator
  • Regulatory Administrator
  • Warranty Administrator

  • Directly supervise and coordinate the activities of clerical and administrative support workers.

  • Develop or update procedures, policies, or standards.
  • Implement corporate or departmental policies, procedures, and service standards in conjunction with management.
  • Interpret and communicate work procedures and company policies to staff.
  • Make recommendations to management concerning such issues as staffing decisions or procedural changes.
  • Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
  • Resolve customer complaints or answer customers' questions regarding policies and procedures.
  • Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.

  • Administer personnel recruitment or hiring activities.
  • Explain regulations, policies, or procedures.
  • Perform administrative or clerical tasks.
  • Supervise clerical or administrative personnel.