How do they match: First-Line Supervisors of Office and Administrative Support Workers

  • Clerk
  • Clerk Supervisor
  • Accounting Clerks Supervisor
  • Advertising Dispatch Clerks Supervisor
  • Audit Clerks Supervisor
  • Bookkeeping Clerks Supervisor
  • Coding Clerks Supervisor
  • Contact and Service Clerks Supervisor
  • Control Clerk
  • Data Control Clerk Supervisor
  • Mail Clerks Supervisor
  • Measurement Department Clerk
  • Payroll Clerk
  • Personnel Clerks Supervisor
  • Policy Change Clerks Supervisor
  • Print Shop Clerk
  • Production Clerks Supervisor
  • Statement Clerks Manager
  • Statement Clerks Supervisor
  • Stock Transfer Clerk
  • Telephone Clerks Supervisor
  • Transfer Clerk
  • Underwriting Clerks Supervisor

  • Develop or update procedures, policies, or standards.
  • Implement corporate or departmental policies, procedures, and service standards in conjunction with management.
  • Interpret and communicate work procedures and company policies to staff.
  • Make recommendations to management concerning such issues as staffing decisions or procedural changes.
  • Resolve customer complaints or answer customers' questions regarding policies and procedures.
  • Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.

  • Explain regulations, policies, or procedures.