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How do they match:
First-Line Supervisors of Office and Administrative Support Workers
23
Alternate Occupation Titles
Service
Dispatcher
Service
Observer
Services
Manager
Personnel
Clerks Supervisor
Automotive
Service
Advisor
Automotive
Service
Writer
Contact and
Service
Clerks Supervisor
Customer
Service
Administrator
Customer
Service
Director
Customer
Service
Manager
Customer
Service
Officer
Customer
Service
Representative Supervisor
Customer
Service
Supervisor
Customer
Services
Supervisor
Customer Complaint
Service
Supervisor
Field
Service
Manager
Gate
Services
Supervisor
Guest
Services
Supervisor
Office
Services
Supervisor
Passenger
Service
Supervisor
Public Message
Service
Supervisor
Staff
Services
Manager
Ward
Service
Supervisor
8
Tasks
Consult with managers or other
personnel
to resolve problems in areas such as equipment performance, output quality, or work schedules.
Coordinate activities with other supervisory
personnel
or with other work units or departments.
Design, implement, or evaluate staff training and development programs, customer
service
initiatives, or performance measurement criteria.
Evaluate employees' job performance and conformance to regulations and recommend appropriate
personnel
action.
Implement corporate or departmental policies, procedures, and
service
standards in conjunction with management.
Maintain records pertaining to inventory,
personnel
, orders, supplies, or machine maintenance.
Plan for or coordinate office
services
, such as equipment or supply acquisition or organization, disposal of assets, relocation, parking, maintenance, or security
services.
Supervise the work of office, administrative, or customer
service
employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
5
Detailed Work Activities
Administer
personnel
recruitment or hiring activities.
Record
personnel
information.
Report maintenance or equipment problems to appropriate
personnel.
Supervise clerical or administrative
personnel.
Train
personnel.
Type a title or code for matches
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Advanced Searches
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Professional Associations
Related Activities
Soft Skills
Technology Skills
O*NET Data
Abilities
Interests
Knowledge
Skills (Basic)
Skills (Cross-Functional)
Work Activities
Work Context
Work Styles
Work Values
Crosswalks
Military
Education
Occupation Handbook
SOC
DOT
RAPIDS
ESCO
Sites
My Next Move
Mi Próximo Paso
My Next Move for Veterans
Resource Center
O*NET Web Services
Code Connector
Partner sites
Data Collection Program
U.S. Department of Labor
Related Sites
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How do they match: 43-1011.00 - First-Line Supervisors of Office and Administrative Support Workers
by
U.S. Department of Labor, Employment and Training Administration
is licensed under a
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Site updated April 30, 2024
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