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How do they match:
First-Line Supervisors of Office and Administrative Support Workers
1
O*NET-SOC Title
First-Line Supervisors of
Office
and Administrative Support Workers
28
Alternate Occupation Titles
Customer
Care Manager
Customer
Complaint Service Supervisor
Customer
Experience Manager
Customer
Manager
Customer
Records Division Supervisor
Customer
Service
Officer
Customer
Service Administrator
Customer
Service Director
Customer
Service Manager
Customer
Service Representative Supervisor
Customer
Service Supervisor
Customer
Services Supervisor
Customer
Success Manager
Office
Coordinator
Office
Manager
Office
Services Supervisor
Office
Supervisor
Administrative
Officer
Admitting
Officer
Animal Hospital
Office
Supervisor
Business
Office
Manager
Central
Office
Operator Supervisor
Central
Office
Telephone Operators Supervisor
Dental
Office
Manager
Front
Office
Manager
Front
Office
Supervisor
Hospital Admissions
Officer
Real Estate
Office
Supervisor
5
Tasks
Design, implement, or evaluate staff training and development programs,
customer
service initiatives, or performance measurement criteria.
Plan for or coordinate
office
services, such as equipment or supply acquisition or organization, disposal of assets, relocation, parking, maintenance, or security services.
Prepare and issue work schedules, deadlines, and duty assignments for
office
or administrative staff.
Resolve
customer
complaints or answer
customers
' questions regarding policies and procedures.
Supervise the work of
office
, administrative, or
customer
service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
1
Detailed Work Activity
Respond to
customer
problems or complaints.
Type a title or code for matches
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Search for keyword results
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Related Activities
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Technology Skills
O*NET Data
Abilities
Interests
Knowledge
Skills (Basic)
Skills (Cross-Functional)
Work Activities
Work Context
Work Styles
Work Values
Crosswalks
Military
Education
Occupation Handbook
SOC
DOT
RAPIDS
ESCO
Sites
My Next Move
Mi Próximo Paso
My Next Move for Veterans
Resource Center
O*NET Web Services
Code Connector
Partner sites
Data Collection Program
U.S. Department of Labor
Related Sites
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How do they match: 43-1011.00 - First-Line Supervisors of Office and Administrative Support Workers
by
U.S. Department of Labor, Employment and Training Administration
is licensed under a
Creative Commons Attribution 4.0 International License
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