How do they match: First-Line Supervisors of Office and Administrative Support Workers

  • Staff Services Manager

  • Develop or update procedures, policies, or standards.
  • Develop work schedules according to budgets and workloads.
  • Design, implement, or evaluate staff training and development programs, customer service initiatives, or performance measurement criteria.
  • Interpret and communicate work procedures and company policies to staff.
  • Make recommendations to management concerning such issues as staffing decisions or procedural changes.
  • Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.

  • Develop organizational policies or programs.