How do they match: Switchboard Operators, Including Answering Service

  • Communication Center Operator
  • Communications Coordinator
  • Communications Dispatcher
  • Communications Operator
  • Communications Specialist
  • Central Communications Specialist

  • Operate communication systems, such as telephone, switchboard, intercom, two-way radio, or public address.
  • Page individuals to inform them of telephone calls, using paging or interoffice communication equipment.
  • Perform various data entry or word processing tasks, such as updating phone directories, typing or proofreading documents, or creating schedules.

  • Answer telephones to direct calls or provide information.
  • Operate communications equipment or systems.