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Keyword Relevance for: General Studies+business
43-2011.00    Switchboard Operators, Including Answering Service

    O*NET-SOC Title     no matches
    Alternate Occupation Titles yes    4 matches
    O*NET-SOC Description yes    1 match
    Tasks yes    1 match
    Detailed Work Activities     no matches

Alternate Occupation Titles

  • General Office Services
  • Business Center, PBX Operator (Business Center, Private Branch Exchange Operator)
  • Private Branch Exchange Operator, Business Center Agent (PBX Operator, Bus Center Agent)
  • Private Branch Exchange, Business Center Associate (PBX, Business Center Associate)

O*NET-SOC Description

  • Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.


  • Answer simple questions about clients' businesses, using reference files.