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Keyword Relevance for: Information
43-2011.00    Switchboard Operators, Including Answering Service

    O*NET-SOC Title     no matches
    Alternate Occupation Titles yes    3 matches
    O*NET-SOC Description yes    1 match
    Tasks yes    2 matches
    Detailed Work Activities yes    2 matches

Alternate Occupation Titles

  • Information Specialist
  • Information Switchboard Operator
  • Switchboard Operator, Receptionist, Information Center (Switchboard Opr, Receptionist, Info Center)

O*NET-SOC Description

  • Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.


  • Answer incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary.
  • Page individuals to inform them of telephone calls, using paging or interoffice communication equipment.

Detailed Work Activities

  • Answer telephones to direct calls or provide information.
  • Relay information between personnel.