How do they match: Switchboard Operators, Including Answering Service

  • Answer simple questions about clients' businesses, using reference files.
  • Complete forms for sales orders.
  • Perform administrative tasks, such as accepting orders, scheduling appointments or meeting rooms, or sending and receiving faxes.
  • Place orders, such as for equipment, supplies, or catering for meetings.
  • Stamp messages with time and date and file them appropriately.

  • Order materials, supplies, or equipment.
  • File documents or records.
  • Proofread documents, records, or other files to ensure accuracy.